Franchise Training & Support

You’re never alone once you join the Hand & Stone franchise community. From pre-opening to grand opening and beyond, the Hand & Stone franchise team is with you every step of the way.

Building a
world-class spa

Our work together begins before the doors ever open. The Hand & Stone franchise team offers real estate, project management, and construction & design services to make your new location the most inviting, luxurious wellness facility in your new community.

Elevated training
support

The Hand & Stone franchise training program includes a mix of virtual, classroom and hands-on learning for your entire team.

New Franchisee Training

Join the corporate team for a full week of learning at Hand & Stone headquarters in Trevose, PA covering all facets of the business, including our company culture, operations and customer service, sales and marketing, and more.

Manager Development Training

This two-day training session hosted by the operations team focuses on managerial and leadership roles and responsibilities for your franchise business.

Onsite Training

Prior to opening, Hand & Stone corporate trainers will spend five days at your spa, with specialized training programs for massage therapists and certified estheticians.

Any massage therapists and estheticians that join your team in the future will receive the same training. We ensure that your massage therapists are in compliance with all provincial regulations.

Operations

From pre-opening through your formidable opening days, Hand & Stone’s expert consultants provide franchise training and support that furnishes a blueprint for a successful franchise business.

Pre-Opening Consultations

Hand & Stone’s expert team will help guide you in preparing a business plan and onboarding your new team members.

Post-Opening Consultations

Throughout the life of your franchise, we will make third-party training courses available to you and members of your team. Previous courses have included professional development, therapist exam preparation, and specialty massage.

Marketing support and planning

Hand & Stone franchisees benefit from advertising support courtesy of our marketing department. We’ll assist with media planning, creative and graphic design, digital marketing, promotions, and more. Our franchisees also have access to an internal designer to assist in local marketing efforts. You’ll be able to focus on running your business while we focus on getting customers in the door.

Become an owner

Hand & Stone provides the franchise training and support you need to launch your new business successfully. To begin your franchising journey, fill out our online inquiry form. We’re looking forward to meeting you!

Please Note: By submitting my information, I attest I meet the financial requirements to own a Hand & Stone franchise, which include a net worth of $750,000 and available liquid capital of $150,000. By pressing Submit, you’re agreeing to receive information from Hand & Stone Franchise via email/call/text at the number you provided in your inquiry above. Data and message rates may apply.

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